Scoop Shop Manager

Here at New City Microcreamery, we feel that above all else, it’s the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an inspiring leader to join our team and help our scoopers become all they can be, while also supporting the growth of the New City brand.

Fun Fact: Our ice cream is now in Whole Foods, Big Y's, and Market Basket's across the Northeast, as well as in specialty stores!

Did you know: Our Hudson location also has a secret speakeasy bar, shhhh!

Do you: 

  • Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?

  • Have a passion for delivering vibrant experiences for your guests?

  • Possess the talent, vision, and desire to invest time and energy into building great teams?

  • Have great attention to detail and enjoy taking on challenges?

  • Think creatively and remain curious when driving for results?

  • Refuse to accept mediocrity and want to continue developing your career as we grow?

If so, read on!

Responsibilities: 

Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service

Motivate & Mentor: Lead, coach, and teach your team to be the best they can be

Boost Financial Performance: Build sales and maximize financial success for your restaurant

Create an 'Of Service' Culture: Promote a fun and positive family-style work environment

Drive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards

Requirements: 

  • No restaurant experience required, but preferred

  • 3-5 years experience working in a hands-on, fast paced, high volume environment

  • Experience mentoring and training hourly team members

  • Strong communication skills with the ability to resolve conflict and provide direction to your teams

  • Ability to work a flexible schedule, including nights and weekends regularly

Career Advantages: 

  • Expand your management experience with as we expand 

  • Comprehensive benefits plan with options for Medical Insurance, Flexible spending account

  • Competitive salary with annual bonus opportunity

  • Clear path for growth and career advancement

  • Paid holidays and vacation

  • Paid training

  • Referral program

  • Meal benefits

If this management opportunity sounds intriguing to you, apply today, and get ready to serve #besticecreamintheworld